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Online Reference Help: How do I...?

More Frequently Asked Questions

What resources does the library have?

As a student you're welcome to make use of the UD library's collection of books, DVDs, children's materials, board games, and more! The library has over 100,000 print books and over 3000 DVDs, including both academic and leisure titles. There is a small collection of print journals and magazines, primarily leisure magazines. These are also available for checkout, including current issues. Online library materials available to all UD faculty, staff, and students include 200,000 e-books, 50 online article databases, and 8000 streaming films.

How do I search for materials?

To find books, DVDs, CDs, and more, search the online catalog. Need help?  Just ask!

To find articles, images, and streaming films, search one of our nearly 100 databases. When available, video tutorials and mobile versions are linked.

How do I check out & renew materials?

Student borrowing privileges include 2-week circulation for periodicals and media, and 4-week circulation for books.

Online renewals are available through the library catalog's My Account tab (enter ID number from front of university ID card, noting that the first time you'll need to choose Set/Reset Password & follow the prompts. Step by step directions are available here.) Up to 2 renewals per item are allowed as long as an item is not yet overdue and has not been requested by another patron. Further renewals may be requested by contacting the library Circulation Desk.

How do I access online materials?

Most of the library's databases & online journals are available 24/7 with a UD student or faculty network account. Just access them through the library's webpage, and enter your network ID & password when prompted.

Don't know your login?  Browse the instructions available on the Office of Technology website. Or contact the Helpdesk at (563) 589-3737. Be ready to tell them your name and your university ID number from the front of your ID card.

I'm having a computer problem. Where do I get help?

Contact the Technology Helpdesk at (563) 589-3737. HelpDesk hours are Monday through Friday 8:00am-5:00pm. See the Office of Technology website for more information.

Where can students get writing/tutoring help or disability services?

Contact the Academic Success Center at (563) 589-3262. Hours and more information are available at the Academic Success Center website.

Real live help

Reference desk hours
9am-8 pm Monday-Thursday, 9am-12pm on Friday

Contact us:
(563) 589-3770
reference@dbq.edu

*summer, May-Term, and holidays
Although the reference desk is not staffed, we continue to check email frequently and have forwarded the phone to a staff member. Thanks for your patience.