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Accessing Library Resources Online During COVID-19: Getting help - Reference and Instruction

Reference Services

Video, audio, or chat reference services will be available from 8am-8pm Monday through Friday, and 8am-4pm on Saturdays. Click here to join a live dedicated reference room through Webex with a library staff member. If you would rather, you can still email us at 

The Reference Desk phone number (563-589-3770) will be answered between noon-8pm Monday through Friday. Voicemail for the reference phone will be checked between 8am-noon Monday through Friday, and 8am-4pm Saturday. 

Virtual Reference Desk

Instruction services


Your librarian can work with you to plan online versions of any library instruction days you had scheduled. Some possibilities for distance library instruction could include:

  • Video tutorials on specific resources
  • A recorded lesson tailored to your assignment
  • Research guides tailored to your assignment
  • Ask a librarian Moodle forums
  • Virtual office hours

Liaison Librarians

 Christopher Doll
Library Director,
University Archivist

Librarian liaison for:

Office Phone:
(563) 589-3215

 Kate Faford-Johnson
Reference & Instruction Librarian
Librarian liaison for:

DNAS, Nursing, PA, Psychology, and DART
Office Phone: (563) 589-3849

Becky Canovan
Asst. Director of Public Services
Librarian liaison for:
Core Curriculum, Liberal Studies,

History/Politics/Military Science,
Health Wellness Sport, Language & Literature

Office Phone:
(563) 589-3649

Sarah Slaughter
Reference & Instruction Librarian
Librarian liaison for: 
Communication, Education, Philosophy,
Sociology & Criminal Justice
Office Phone: 
(563) 589-3645

Joe Letriz
Electronic Systems Librarian
Librarian liaison for: 

Aviation, Business, CIS, and Fine and Performing Arts
Office Phone: 
(563) 589-3216